If there is no interaction with business processes performed by other
parties, then the business process is called intraorganizational. Most business
processes, however, interact with business processes in other organizations,
forming process choreographies. The ordering process choreography discussed
earlier in this chapter is an example of interacting business processes.
The primary focus of intraorganizational business processes is the streamlining
of the internal processes by eliminating activities that do not provide
value. The personnel of the enterprise is represented in organizational models
used to allocate activities to persons who are skilled and competent to perform
these activities. Traditional workflow management systems can be used
to support intraorganizational business processes.
There are a number of issues to address when dealing with interacting
business processes, including not only communication aspects related to the
process structures, but also legal matters. Interactions between business processes
need to be protected by legally binding contracts between the companies
involved.
Also, the technical layer requires more thought, since multiple organizations
have most likely a heterogeneous software infrastructure that hampers
interoperability in the software layer.
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